Privacy Policy
At Pickleball Cove, we are committed to protecting your privacy and ensuring the security of your personal information. This policy outlines how we collect, use, and protect the information you provide to us.
1. Information We Collect
We may collect the following types of personal information:
Name, email address, phone number
Payment and billing information
Booking history and membership details
Emergency contact information (for programs or events)
Any communication you send to us (feedback, inquiries, etc.)
2. How We Use Your Information
We use the information we collect to:
Process court bookings, memberships, and payments
Communicate updates about your bookings, programs, or facility news
Improve our services and user experience
Ensure the safety and security of all users
Comply with legal or regulatory requirements
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information only with:
Trusted service providers who help us operate the facility (e.g., payment processors, scheduling platforms)
Legal authorities when required by law
4. Data Security
We take reasonable steps to protect your personal data from unauthorized access, use, or disclosure. This includes secure systems for booking, payments, and communication.
5. Cookies & Website Tracking
Our website may use cookies to enhance your browsing experience and collect non-personal usage data. You can adjust your browser settings to disable cookies if preferred.
6. Your Rights
You have the right to access, correct, or request deletion of your personal data. You can contact us at any time to update your information or opt out of marketing communications.
7. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on our website with the updated effective date.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Pickleball Cove Limited
Email: hello@pickleballcove.ca